Last updated: June 6, 2026

Vermont Baskets operates this website, BasketsVermont.com, including related information, content, features, tools, products, and services, in order to provide customers with an online shopping and order fulfillment experience for gift baskets delivered within Vermont. This website is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose personal information when you visit this website, use the Services, make a purchase, place an order, request support, use order tracking, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of personal information.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies, relates to, describes, or can reasonably be linked to you or another person, including an order recipient.

• Contact details, including your name, billing address, shipping address, phone number, email address, and other contact information you provide.
• Recipient information, including the recipient’s name, Vermont delivery address, phone number, company or building details, suite or unit number, delivery instructions, and other information needed to prepare, fulfill, deliver, and support an order.
• Gift-message information, including personalized greeting messages, notes, or other message content that you choose to include with an order.
• Financial and payment information, including payment method details, transaction details, payment confirmation, billing information, and other payment-related information processed through Shopify, payment processors, or related service providers.
• Account information, including your account login details, preferences, saved addresses, order history, and account settings, if account features are available and used.
• Transaction information, including products viewed, added to cart, purchased, cancelled, returned, or otherwise associated with your order activity.
• Order and fulfillment information, including gift basket selections, add-ons, alcohol-related product selections where permitted, delivery timing, delivery status, tracking details, substitutions, and customer service notes.
• Communications with us, including information you provide through the support widget, contact forms, phone calls, emails, order tracking tools, or other customer support methods.
• Device information, including information about your device, browser, network connection, IP address, cookies, and similar identifiers.
• Usage information, including information about how you browse, interact with, and use this website and the Services.

Personal Information Sources

We may collect personal information from the following sources:

• Directly from you, including when you visit this website, place an order, create an account, contact support, use order tracking, or otherwise provide information to us.
• Automatically through this website, including from your device, browser, cookies, pixels, analytics tools, or similar technologies.
• From Shopify and other service providers that help operate this website, process orders, process payments, support customers, analyze website activity, prevent fraud, or provide related services.
• From fulfillment providers, delivery partners, couriers, and other order support providers involved in preparing, coordinating, delivering, or supporting Vermont Baskets orders.
• From partners, affiliates, or other third parties where permitted by law.

How We Use Personal Information

Provide, Operate, and Improve the Services

We use personal information to provide, operate, maintain, tailor, and improve this website and the Services. This includes processing orders, managing carts and checkout, supporting account features, displaying relevant content, enabling customer support, and improving website usability.

Order Fulfillment and Vermont Delivery

We use buyer and recipient information to prepare, coordinate, fulfill, deliver, track, and support gift basket orders within Vermont. This may include using recipient names, Vermont delivery addresses, phone numbers, company names, building details, suite or unit numbers, delivery instructions, gift messages, and order details.

Gift Messages and Recipient Experience

If you choose to include a personalized greeting message or note with an order, we use that information to prepare and include the message with the gift basket or otherwise support the recipient’s order experience.

Alcohol and Regulated Products

Some products or add-ons may include alcohol or other regulated items where permitted by law and available for the recipient’s Vermont delivery location. When applicable, we may use personal information to help determine availability, support compliance-related requirements, process the order, and coordinate delivery.

Payments, Security, and Fraud Prevention

We use personal information to process payments, confirm transactions, authenticate account or order activity, provide a secure shopping experience, detect or prevent fraud, and protect this website, our business, customers, recipients, and service providers.

Customer Support and Order Tracking

We use personal information to respond to inquiries, provide customer service, support order tracking, answer delivery questions, manage order issues, communicate about substitutions, and assist with recipient or delivery information.

Marketing and Advertising

We may use personal information for marketing, advertising, analytics, or promotional purposes where permitted by law and based on your communication preferences. You may opt out of promotional emails using the unsubscribe option provided in those emails.

Legal and Compliance Purposes

We may use personal information to comply with applicable law, respond to valid legal process, enforce our terms and policies, resolve disputes, maintain records, and protect our rights, property, and operations.

How We Disclose Personal Information

We may disclose personal information as reasonably necessary to operate this website, provide the Services, fulfill orders, support customers, and comply with applicable law.

• With Shopify, which powers this website and helps provide ecommerce, checkout, hosting, analytics, security, and related platform services.
• With payment processors and financial service providers as needed to process payments, confirm transactions, prevent fraud, and manage chargebacks or disputes.
• With fulfillment providers, delivery partners, couriers, and logistics providers as needed to prepare, coordinate, deliver, track, and support Vermont Baskets orders.
• With customer support providers, support widget providers, order tracking tools, contact form providers, and related service providers that help us communicate with customers and support orders.
• With technology, analytics, advertising, hosting, security, and website service providers that help us operate, improve, monitor, and secure this website.
• With business and marketing partners where permitted by law and consistent with your communication preferences.
• With affiliates or entities within our corporate group, where applicable, for business operations, support, reporting, compliance, or service delivery.
• When you direct us, request a disclosure, consent to a disclosure, or use features that require information to be shared.
• In connection with a business transaction, such as a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar corporate transaction.
• To comply with legal obligations, respond to lawful requests, enforce our terms, prevent fraud, protect the Services, and protect the rights, safety, and property of Vermont Baskets, customers, recipients, service providers, or others.

Relationship with Shopify

This website is powered by Shopify. Shopify may collect and process personal information about your access to and use of this website in order to provide, improve, and secure its platform and related services.

Personal information processed through Shopify may include account information, order information, payment-related information, device information, usage information, and other information necessary to support ecommerce functionality. Shopify may process this information according to its own applicable privacy practices and legal obligations.

Cookies and Similar Technologies

This website may use cookies, pixels, tags, analytics tools, and similar technologies to support website functionality, remember preferences, operate checkout, analyze website performance, improve the Services, help prevent fraud, and support marketing or advertising where permitted by law.

You may be able to manage cookies through your browser settings. Disabling certain cookies may affect website functionality, checkout, account features, or other parts of the Services.

Recipient Information

Because Vermont Baskets is a gifting website, customers often provide personal information about recipients who are different from the buyer. Recipient information may be used to prepare, fulfill, deliver, track, and support an order.

By providing recipient information, you represent that you have the right to provide that information for the purpose of sending a gift basket, coordinating delivery, and supporting the order.

Third-Party Websites and Links

This website may provide links to websites, applications, platforms, or services operated by third parties. If you follow links to third-party websites or services that are not affiliated with or controlled by Vermont Baskets, you should review their privacy and security policies before providing personal information.

Children’s Data

The Services are not intended for children. We do not knowingly collect personal information from children under the age of majority in their jurisdiction. If you believe a child has provided personal information through this website, please contact us so we can review the matter and take appropriate action where required.

Security and Retention of Personal Information

We use reasonable administrative, technical, and organizational measures designed to help protect personal information. However, no security method is perfect or impenetrable, and we cannot guarantee absolute security.

We retain personal information for as long as reasonably necessary to provide the Services, fulfill orders, support customers, comply with legal obligations, resolve disputes, prevent fraud, enforce agreements, maintain business records, and support legitimate business operations.

Your Rights and Choices

Depending on where you live, you may have rights regarding your personal information, which may include the right to access, correct, delete, or receive a copy of certain personal information, or to opt out of certain uses or disclosures of personal information.

These rights may be subject to legal limitations, verification requirements, exceptions, and applicable jurisdiction-specific rules. To make a request, please contact us through the Contact Us page on this website.

Managing Communication Preferences

You may opt out of promotional emails by using the unsubscribe option displayed in our marketing emails. Even if you opt out of promotional communications, we may still send non-promotional communications related to your account, orders, payment, delivery, order tracking, customer support, legal notices, or other transactions.

Complaints

If you have a complaint about how we process personal information, please contact us through the Contact Us page on this website. We will review privacy-related complaints and respond where appropriate and required by law.

International Transfers

We may transfer, store, and process personal information outside the state, province, country, or region where you live. For example, Shopify, service providers, technology providers, payment processors, fulfillment providers, delivery partners, or customer support providers may process information in the United States, Canada, or other jurisdictions.

When personal information is processed outside your jurisdiction, it may be subject to the laws of the jurisdiction where it is processed.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make changes, we will post the revised policy on this website and update the “Last updated” date above.

Contact

If you have questions about this Privacy Policy, your personal information, or your privacy choices, please contact Vermont Baskets through the Contact Us page on this website.

You may also contact Vermont Baskets by phone at (802) 341-5800.